RENTING ELIGIBILITY

ASU staff and faculty may rent items in support of any ASU event, regardless of college or campus.

ASU student organizations may also rent items for ASU events; however, an ASU staff member must submit the order on behalf of the student organization and have funding available should any fees be incurred.

CANCELLATION POLICY

Orders are packed one business day prior to your scheduled pickup date. If you need to cancel, you must do so at least 24 hours before your pickup date. Preparing each order requires significant time to ensure quality and accuracy, so allowing us to prepare your order and then not picking it up is not acceptable.

Failure to cancel at least 24 hours in advance will result in a stocking fee (see below).

To cancel your order, email: EngEventsInventory@asu.edu

RENTING COST

In most cases, there is no cost to rent items. However, some scenarios do result in fees — please review the information below.

A valid ASU account number must be provided at the time of booking. This account will be charged if your order incurs any of the following: linen cleaning fees, lost/damaged item fees, late fee, stocking fee, or bag replacement fees.

Once your order return has been processed, you will receive an email only if fees are incurred. The email will detail any applicable charges. Expense transfers for orders with fees occur quarterly — in September, December, March, and June. For example, if your order occurred in April, the expense transfer would appear in Workday in June.

POTENTIAL FEES

Linen Cleaning Fee

All linens, including table runners, incur a $6.50 cleaning fee per linen — this is the rate charged by our cleaning service, which we pass on directly. Linen should be returned dirty in the linen bags provided with your order. Please shake off any solid debris before placing items in the bags. There is no way to waive this fee.

Lost/Damaged Fee

If items are returned damaged (unusable or needing replacement) or not returned at all, you will be charged the current replacement value. Replacement values are listed on the catalog item page and your order slip.

Example: If you rented three easels (each with a $20 replacement value) and they were not returned or were returned damaged, you would be charged $60.

Late Fee

You may select your pickup and return dates (Monday–Friday only). If items are not returned by 4:00 p.m. on your selected return date, your order will incur a $30 late fee. Late returns delay fulfillment of pending orders, so it’s essential that items are returned on time.

Bag Fee

Orders will incur a $10 fee per bag not returned. This applies to all gray linen bags and blue item bags.

Stocking Fee

Orders canceled with less than 24 hours’ notice will incur a flat $30 stocking fee. Cancellations within this timeframe indicate that the order has already been pulled and packed for pickup.

ORDER LEAD TIME

All orders require a minimum 7-day lead time — no exceptions. Our team manages multiple responsibilities, and accommodating last-minute orders significantly hinders our ability to meet other deadlines in support of Fulton Schools events and Dean’s Office operations.

ORDER PICKUP

Your order will be pulled and packed one business day prior to your pickup date. You may pick up your order starting at 8:00 a.m. on your scheduled pickup date, or any time after that during ASU standard business hours.

PICKUP LOCATION

The Brickyard on Mill
699 S. Mill Ave., Tempe, AZ 85281

Once you arrive on the 6th floor, please visit the front desk for directions if this is your first visit.

ORDER RETURN

All items must be returned by 4:00 p.m. on your selected return date to avoid a late fee.

Please place items under the counter in the same location where you picked them up and include your order slip in your bags so we can identify your return.

Thank you for your understanding and support! Your cooperation helps us keep this program available to our community.

--- Fulton Engineering Dean's Office Events Team